Incidents | Clubly.VIP Incidents reported on status page for Clubly.VIP https://status.clubly.vip/ https://d1lppblt9t2x15.cloudfront.net/logos/b30f0edd4ac05238b2a7ad41350ec93a.png Incidents | Clubly.VIP https://status.clubly.vip/ en Push Notifications recovered https://status.clubly.vip/ Mon, 01 Jun 2026 01:09:37 +0000 https://status.clubly.vip/#b2a009ec051f735cebd104cfbf8c79673ae87d468548a88bfd13a8e225b0bd32 Push Notifications recovered Push Notifications went down https://status.clubly.vip/ Sat, 30 May 2026 11:29:17 +0000 https://status.clubly.vip/#b2a009ec051f735cebd104cfbf8c79673ae87d468548a88bfd13a8e225b0bd32 Push Notifications went down Website availability issue https://status.clubly.vip/incident/872503 Wed, 15 Apr 2026 19:21:00 -0000 https://status.clubly.vip/incident/872503#087d79a03942bfb2d236f0885cbc666c50b204cb728b1516814c43e76e0136d7 This incident has been resolved. The website is fully operational and all systems are performing normally. We apologize for any inconvenience caused. Website recovered https://status.clubly.vip/ Wed, 15 Apr 2026 19:12:28 +0000 https://status.clubly.vip/#199b9014ebac6f5ec10a5cfef360867d69ddb88f68fb04000aa72b69e4aef19e Website recovered Website availability issue https://status.clubly.vip/incident/872503 Wed, 15 Apr 2026 19:01:00 -0000 https://status.clubly.vip/incident/872503#1d7de76d076f0c5b99a4ae854153933b986ec4309316e07755381c3c742b2867 We're currently investigating an issue with the website. Users may experience degraded performance or intermittent access problems. Website availability issue https://status.clubly.vip/incident/872503 Wed, 15 Apr 2026 19:00:00 -0000 https://status.clubly.vip/incident/872503#c55f1a773c181d8ba7e3a39c8ce0a1ac7e1cf2c238a03870d9318c850c17e98d We're currently investigating an issue with the website. Our team has been notified and is actively working to identify the root cause. We'll provide updates as more information becomes available. Website went down https://status.clubly.vip/ Wed, 15 Apr 2026 18:51:27 +0000 https://status.clubly.vip/#199b9014ebac6f5ec10a5cfef360867d69ddb88f68fb04000aa72b69e4aef19e Website went down CloudFlare recovered https://status.clubly.vip/ Thu, 09 Apr 2026 07:35:24 +0000 https://status.clubly.vip/#be5fab51026f567c46cdeddd37017efb389eb7fc740350a506b90e8258c921e2 CloudFlare recovered CloudFlare went down https://status.clubly.vip/ Thu, 09 Apr 2026 07:08:23 +0000 https://status.clubly.vip/#be5fab51026f567c46cdeddd37017efb389eb7fc740350a506b90e8258c921e2 CloudFlare went down API Region Change https://status.clubly.vip/incident/796000 Tue, 30 Dec 2025 08:00:55 -0000 https://status.clubly.vip/incident/796000#b0fca48782476213f052e742f6a4fce76ce4377743dd19f6ad6a6bcdf19137d6 The Clubly Engineering Team is moving our API to a new region to improve speed, reliability, and overall performance for all users. During this migration, some API requests may experience temporary delays or slight inconsistencies, but there is no expected downtime and no data will be lost. This update ensures that our platform continues running smoothly and can handle more traffic as we grow. We appreciate your patience as we make this improvement behind the scenes. It’s all part of keeping Clubly fast, reliable, and ready for the future. — The Clubly Engineering Team 💜 Scheduled Maintenance Update https://status.clubly.vip/incident/787257 Tue, 16 Dec 2025 04:05:21 -0000 https://status.clubly.vip/incident/787257#d9302c2e17beced9188dd8e340683b073d45dcd20005f3d5296988d9a92e2dc4 We’re currently performing routine maintenance on the Clubly API to improve stability and performance. During this time, some services may be temporarily unavailable or experience brief interruptions. Our engineering team is actively working on the maintenance and monitoring the system closely. No data loss is expected. We’ll share another update once maintenance is complete and all services are fully operational. Thank you for your patience. 💜 — The Clubly Engineering Team We’re currently investigating an issue with the health endpoint. https://status.clubly.vip/incident/778599 Wed, 03 Dec 2025 02:52:00 -0000 https://status.clubly.vip/incident/778599#fff71e176f6b9bcd79067f786660eaa044d6be2b65bb0d7a174709403dbd3fc8 We’ve applied fixes to the health endpoint and are no longer seeing the errors that were previously occurring. All systems — including APIs, dashboards, ticket scanning, and payouts — are functioning as expected. Our engineering team will continue to monitor the platform closely to ensure full stability. No additional configuration changes are being made at this time. We’ll provide a final update once we complete our internal review. Thank you for your patience. 💜 — The Clubly Engineering Team We’re currently investigating an issue with the health endpoint. https://status.clubly.vip/incident/778599 Wed, 03 Dec 2025 02:49:00 -0000 https://status.clubly.vip/incident/778599#ff75a1c590fbaf5bb8bbfe312189371f5856e3307c28321377f91ac218b269f0 Some internal system checks are returning errors, and our team is looking into the root cause. This issue does not impact the rest of the platform — all APIs, dashboards, ticket scanning, payouts, and event pages are functioning normally. Our engineering team is actively diagnosing the problem and reviewing recent activity to identify what caused the disruption. No other configuration changes are being made at this time. We’ll share another update as soon as we have more information. Thank you for your patience. 💜 — The Clubly Engineering Team ⚠️ Ongoing Incident — Cloudflare Network Outage https://status.clubly.vip/incident/769425 Tue, 18 Nov 2025 19:05:00 -0000 https://status.clubly.vip/incident/769425#73bf39d21efea97ef470058b44601f9c82b0bf395a4e65baafcbd04511397340 Cloudflare services are now operating normally. We are no longer seeing elevated errors or latency across the network. Their engineering teams continue to monitor the platform closely and are conducting a deeper investigation into the earlier disruption. No configuration changes are being made at this time. At this point, it is safe to re-enable any Cloudflare features that were temporarily disabled during the incident. We’ll provide a final update once Cloudflare completes their investigation. Thank you for your patience throughout this outage. 💜 — The Clubly Engineering Team ⚠️ Ongoing Incident — Cloudflare Network Outage https://status.clubly.vip/incident/769425 Tue, 18 Nov 2025 16:29:00 -0000 https://status.clubly.vip/incident/769425#5484dfa7c52210a8bdbd5d38a3ea118c6b63b253f0df03e4552747ad76ba2967 Cloudflare has reported continued improvement in both errors and latency, though some intermittent issues are still being observed. Their team is actively monitoring the situation as it improves and is exploring ways to accelerate full recovery. We will continue to track Cloudflare’s progress closely and provide updates as the situation develops. Thank you for your patience. 💜 — The Clubly Engineering Team ⚠️ Ongoing Incident — Cloudflare Network Outage https://status.clubly.vip/incident/769425 Tue, 18 Nov 2025 16:07:00 -0000 https://status.clubly.vip/incident/769425#c3789d9533a27ae94d5cc3c5c4a1c58bfa42c0743529a1a543623d337d5209a4 We’re currently experiencing service disruption due to a major Cloudflare outage affecting DNS, proxy routing, and edge connectivity. This issue is impacting multiple platforms globally and is causing intermittent failures across Clubly services. Some users may see: • Pages failing to load • API errors • 522/502 connection issues • Slower-than-normal performance Our infrastructure remains healthy — the disruption is upstream at Cloudflare. We will continue monitoring the situation closely and will restore full service as soon as Cloudflare resolves the incident. Thank you for your patience and understanding while we navigate this outage. 💜 — The Clubly Engineering Team API Service Disruption https://status.clubly.vip/incident/761786 Tue, 11 Nov 2025 05:59:00 -0000 https://status.clubly.vip/incident/761786#063cd2348f7b463d4efdd18b744cb2b78a65bef7ed5ea166891a23d41f7c05b7 The Redis issue that caused the Clubly API outage has been fully resolved. All systems are now operational and stable. Our engineering team has implemented safeguards to prevent similar disruptions in the future. We’ll continue to monitor performance closely. Thank you for your patience and support while we worked to restore service. 💜 — The Clubly Engineering Team API Service Disruption https://status.clubly.vip/incident/761786 Tue, 11 Nov 2025 01:08:00 -0000 https://status.clubly.vip/incident/761786#c43a9f953a8fee4db5e80bc93c094f8728903403ba30c6a83926b4ad9916d029 We’re still working to restore the Clubly API. The issue has been traced to a Redis server failure, and our team is currently provisioning a new Redis instance to bring services back online. Some users may continue to experience API timeouts or errors during this process. We’ll share another update once the new server is live and systems begin recovering. Thank you for bearing with us. 💜 — The Clubly Engineering Team API Service Disruption https://status.clubly.vip/incident/761786 Mon, 10 Nov 2025 22:38:00 -0000 https://status.clubly.vip/incident/761786#72562269561e70dbc8901f1f0026947851be927a716cbd196e712a232487ec66 We’re currently experiencing a temporary outage affecting the Clubly API due to an issue with our Redis cache cluster. This may cause degraded performance or errors when accessing certain parts of the platform. Our engineering team has identified the root cause and is actively restoring service. We’ll provide updates as soon as the issue is resolved. Thank you for your patience and understanding. 💜 — The Clubly Engineering Team Infrastructure maintenance and API upgrade https://status.clubly.vip/incident/751942 Sun, 02 Nov 2025 20:00:08 -0000 https://status.clubly.vip/incident/751942#a9959848a20c57a4e05c07b5ac423a6b3cb305644d90c61c7f580a6254930f65 We’ll be performing a scheduled upgrade to our backend infrastructure on November 2nd at 3:00 PM EST (8:00 PM UTC). During this window, parts of the Clubly API including authentication and dashboard access may be temporarily unavailable or slower than usual. This maintenance is necessary to improve reliability, scalability, and performance for upcoming features. We’ll post real-time updates once maintenance begins. Thank you for your patience and understanding! - The Clubly Engineering Team Issues purchasing tickets https://status.clubly.vip/incident/737554 Sat, 04 Oct 2025 16:32:00 -0000 https://status.clubly.vip/incident/737554#140bc69227af4b9bd163326e0dc58352ac03d8593c032df94c62e18cdeb78b61 We’re back! The API should be up and running. Thanks for bearing with us. Issues purchasing tickets https://status.clubly.vip/incident/737554 Sat, 04 Oct 2025 16:05:00 -0000 https://status.clubly.vip/incident/737554#65f12668189566eb4b813835b571169d391cf5a4481e4bb6152287cc35eb87c3 We’re having some trouble with the API. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. Bug Fixes https://status.clubly.vip/incident/604070 Mon, 16 Jun 2025 18:51:30 -0000 https://status.clubly.vip/incident/604070#f8e6b46a73b8f2e163716c5597bff36cd3b787ca71abec70adb52b54282faa29 Maintenance completed Bug Fixes https://status.clubly.vip/incident/604070 Mon, 16 Jun 2025 18:50:43 -0000 https://status.clubly.vip/incident/604070#bb40641414734dcb244285e79515bc1e3fc18ac97da2ddbda544529510363fc8 Dashboard