Incidents and maintenance reported on status page for Clubly.VIP https://status.clubly.vip/ https://d1lppblt9t2x15.cloudfront.net/logos/b30f0edd4ac05238b2a7ad41350ec93a.png https://status.clubly.vip/ en https://status.clubly.vip/incident/1027877 Sat, 22 Aug 2026 20:00:00 -0000 https://status.clubly.vip/incident/1027877#758951fc9cfbcab61d695f67fe066e0b4e93d4262b7e7ecc994b575399277377 Incident Over the past two days, some users experienced intermittent issues when attempting to log in to Clubly. Our team investigated the issue and has now implemented a fix. Login services have been restored and are operating normally. We’ll continue monitoring the service to ensure everything remains stable. We apologize for the inconvenience. https://status.clubly.vip/incident/1010147 Thu, 13 Aug 2026 00:11:00 -0000 https://status.clubly.vip/incident/1010147#c551f05330f5bded1fc5075e412b893bd35bc1092f93f4edb44b955940360c8b Incident We confirmed that the reported API downtime was caused by a **Better Stack monitoring issue** and not an outage of the Clubly API. Our API remained operational during this period. No customer action is required, and all Clubly services are operating normally. https://status.clubly.vip/incident/1010147 Thu, 13 Aug 2026 00:05:00 -0000 https://status.clubly.vip/incident/1010147#3f3585d0f0e15261ae6571d22df9799267aa89b3738047c40ad33a3419e38905 Incident At approximately 8:00 PM ET on August 12, 2026, we received reports indicating that the Clubly API may have been temporarily unavailable for approximately 5 minutes. Our team immediately investigated the issue. The API is currently operating normally, and our health monitoring is reporting a healthy status. At this time, we have not confirmed that the API itself experienced a full outage, and we are continuing to investigate what caused the temporary connectivity reports. https://status.clubly.vip/incident/998851 Fri, 07 Aug 2026 06:51:00 -0000 https://status.clubly.vip/incident/998851#7105a730aad6d9397c1d14f41ccf13b7fd502a8c0bee1ab9420a9d9adbcaba7a Incident Phone verification is fully restored and operating normally. No user or payment data was affected at any point. If you had trouble signing in or creating an account this evening, please try again and reach out if anything still isn't working. https://status.clubly.vip/incident/998851 Thu, 06 Aug 2026 23:05:00 -0000 https://status.clubly.vip/incident/998851#71d40d5ebfdcb0d3267fbf3f042d0ad59fcb4fe9b24b6e82a1c0f4812044bedb Incident We've identified the issue and are working on a fix. Phone verification will remain unavailable while we complete the work. No account or payment information was affected. Everything else on the platform continues to operate normally. https://status.clubly.vip/incident/998851 Thu, 06 Aug 2026 22:47:00 -0000 https://status.clubly.vip/incident/998851#273559e3403beed4d60fd6fb7aa3c663acf616a8c0740c4445156cec837bd0a2 Incident We're currently experiencing an issue with phone verification. New sign-ups and sign-ins that require a verification code are temporarily unavailable. Our team is working on a fix, and we'll update this page as soon as verification is restored. https://status.clubly.vip/incident/872503 Wed, 15 Apr 2026 19:21:00 -0000 https://status.clubly.vip/incident/872503#087d79a03942bfb2d236f0885cbc666c50b204cb728b1516814c43e76e0136d7 Incident This incident has been resolved. The website is fully operational and all systems are performing normally. We apologize for any inconvenience caused. https://status.clubly.vip/incident/872503 Wed, 15 Apr 2026 19:01:00 -0000 https://status.clubly.vip/incident/872503#1d7de76d076f0c5b99a4ae854153933b986ec4309316e07755381c3c742b2867 Incident We're currently investigating an issue with the website. Users may experience degraded performance or intermittent access problems. https://status.clubly.vip/incident/872503 Wed, 15 Apr 2026 19:00:00 -0000 https://status.clubly.vip/incident/872503#c55f1a773c181d8ba7e3a39c8ce0a1ac7e1cf2c238a03870d9318c850c17e98d Incident We're currently investigating an issue with the website. Our team has been notified and is actively working to identify the root cause. We'll provide updates as more information becomes available. https://status.clubly.vip/maintenance/796000 Tue, 30 Dec 2025 08:00:55 -0000 https://status.clubly.vip/incident/796000#b0fca48782476213f052e742f6a4fce76ce4377743dd19f6ad6a6bcdf19137d6 Maintenance The Clubly Engineering Team is moving our API to a new region to improve speed, reliability, and overall performance for all users. During this migration, some API requests may experience temporary delays or slight inconsistencies, but there is no expected downtime and no data will be lost. This update ensures that our platform continues running smoothly and can handle more traffic as we grow. We appreciate your patience as we make this improvement behind the scenes. It’s all part of keeping Clubly fast, reliable, and ready for the future. — The Clubly Engineering Team 💜 https://status.clubly.vip/maintenance/787257 Tue, 16 Dec 2025 04:05:21 -0000 https://status.clubly.vip/incident/787257#d9302c2e17beced9188dd8e340683b073d45dcd20005f3d5296988d9a92e2dc4 Maintenance We’re currently performing routine maintenance on the Clubly API to improve stability and performance. During this time, some services may be temporarily unavailable or experience brief interruptions. Our engineering team is actively working on the maintenance and monitoring the system closely. No data loss is expected. We’ll share another update once maintenance is complete and all services are fully operational. Thank you for your patience. 💜 — The Clubly Engineering Team https://status.clubly.vip/incident/778599 Wed, 03 Dec 2025 02:52:00 -0000 https://status.clubly.vip/incident/778599#fff71e176f6b9bcd79067f786660eaa044d6be2b65bb0d7a174709403dbd3fc8 Incident We’ve applied fixes to the health endpoint and are no longer seeing the errors that were previously occurring. All systems — including APIs, dashboards, ticket scanning, and payouts — are functioning as expected. Our engineering team will continue to monitor the platform closely to ensure full stability. No additional configuration changes are being made at this time. We’ll provide a final update once we complete our internal review. Thank you for your patience. 💜 — The Clubly Engineering Team https://status.clubly.vip/incident/778599 Wed, 03 Dec 2025 02:49:00 -0000 https://status.clubly.vip/incident/778599#ff75a1c590fbaf5bb8bbfe312189371f5856e3307c28321377f91ac218b269f0 Incident Some internal system checks are returning errors, and our team is looking into the root cause. This issue does not impact the rest of the platform — all APIs, dashboards, ticket scanning, payouts, and event pages are functioning normally. Our engineering team is actively diagnosing the problem and reviewing recent activity to identify what caused the disruption. No other configuration changes are being made at this time. We’ll share another update as soon as we have more information. Thank you for your patience. 💜 — The Clubly Engineering Team https://status.clubly.vip/incident/769425 Tue, 18 Nov 2025 19:05:00 -0000 https://status.clubly.vip/incident/769425#73bf39d21efea97ef470058b44601f9c82b0bf395a4e65baafcbd04511397340 Incident Cloudflare services are now operating normally. We are no longer seeing elevated errors or latency across the network. Their engineering teams continue to monitor the platform closely and are conducting a deeper investigation into the earlier disruption. No configuration changes are being made at this time. At this point, it is safe to re-enable any Cloudflare features that were temporarily disabled during the incident. We’ll provide a final update once Cloudflare completes their investigation. Thank you for your patience throughout this outage. 💜 — The Clubly Engineering Team https://status.clubly.vip/incident/769425 Tue, 18 Nov 2025 16:29:00 -0000 https://status.clubly.vip/incident/769425#5484dfa7c52210a8bdbd5d38a3ea118c6b63b253f0df03e4552747ad76ba2967 Incident Cloudflare has reported continued improvement in both errors and latency, though some intermittent issues are still being observed. Their team is actively monitoring the situation as it improves and is exploring ways to accelerate full recovery. We will continue to track Cloudflare’s progress closely and provide updates as the situation develops. Thank you for your patience. 💜 — The Clubly Engineering Team https://status.clubly.vip/incident/769425 Tue, 18 Nov 2025 16:07:00 -0000 https://status.clubly.vip/incident/769425#c3789d9533a27ae94d5cc3c5c4a1c58bfa42c0743529a1a543623d337d5209a4 Incident We’re currently experiencing service disruption due to a major Cloudflare outage affecting DNS, proxy routing, and edge connectivity. This issue is impacting multiple platforms globally and is causing intermittent failures across Clubly services. Some users may see: • Pages failing to load • API errors • 522/502 connection issues • Slower-than-normal performance Our infrastructure remains healthy — the disruption is upstream at Cloudflare. We will continue monitoring the situation closely and will restore full service as soon as Cloudflare resolves the incident. Thank you for your patience and understanding while we navigate this outage. 💜 — The Clubly Engineering Team https://status.clubly.vip/incident/761786 Tue, 11 Nov 2025 05:59:00 -0000 https://status.clubly.vip/incident/761786#063cd2348f7b463d4efdd18b744cb2b78a65bef7ed5ea166891a23d41f7c05b7 Incident The Redis issue that caused the Clubly API outage has been fully resolved. All systems are now operational and stable. Our engineering team has implemented safeguards to prevent similar disruptions in the future. We’ll continue to monitor performance closely. Thank you for your patience and support while we worked to restore service. 💜 — The Clubly Engineering Team https://status.clubly.vip/incident/761786 Tue, 11 Nov 2025 01:08:00 -0000 https://status.clubly.vip/incident/761786#c43a9f953a8fee4db5e80bc93c094f8728903403ba30c6a83926b4ad9916d029 Incident We’re still working to restore the Clubly API. The issue has been traced to a Redis server failure, and our team is currently provisioning a new Redis instance to bring services back online. Some users may continue to experience API timeouts or errors during this process. We’ll share another update once the new server is live and systems begin recovering. Thank you for bearing with us. 💜 — The Clubly Engineering Team https://status.clubly.vip/incident/761786 Mon, 10 Nov 2025 22:38:00 -0000 https://status.clubly.vip/incident/761786#72562269561e70dbc8901f1f0026947851be927a716cbd196e712a232487ec66 Incident We’re currently experiencing a temporary outage affecting the Clubly API due to an issue with our Redis cache cluster. This may cause degraded performance or errors when accessing certain parts of the platform. Our engineering team has identified the root cause and is actively restoring service. We’ll provide updates as soon as the issue is resolved. Thank you for your patience and understanding. 💜 — The Clubly Engineering Team https://status.clubly.vip/maintenance/751942 Mon, 27 Oct 2025 03:41:32 -0000 https://status.clubly.vip/incident/751942#a9959848a20c57a4e05c07b5ac423a6b3cb305644d90c61c7f580a6254930f65 Maintenance We’ll be performing a scheduled upgrade to our backend infrastructure on November 2nd at 3:00 PM EST (8:00 PM UTC). During this window, parts of the Clubly API including authentication and dashboard access may be temporarily unavailable or slower than usual. This maintenance is necessary to improve reliability, scalability, and performance for upcoming features. We’ll post real-time updates once maintenance begins. Thank you for your patience and understanding! - The Clubly Engineering Team https://status.clubly.vip/incident/737554 Sat, 04 Oct 2025 16:32:00 -0000 https://status.clubly.vip/incident/737554#140bc69227af4b9bd163326e0dc58352ac03d8593c032df94c62e18cdeb78b61 Incident We’re back! The API should be up and running. Thanks for bearing with us. https://status.clubly.vip/incident/737554 Sat, 04 Oct 2025 16:05:00 -0000 https://status.clubly.vip/incident/737554#65f12668189566eb4b813835b571169d391cf5a4481e4bb6152287cc35eb87c3 Incident We’re having some trouble with the API. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. https://status.clubly.vip/maintenance/604070 Mon, 16 Jun 2025 18:50:43 -0000 https://status.clubly.vip/incident/604070#bb40641414734dcb244285e79515bc1e3fc18ac97da2ddbda544529510363fc8 Maintenance Dashboard